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Robbie Ball

It’s been in the pipeline for a little while, but as of May 1st we’re offering our customers at Uncle Jack the option to personalise their watch by having their initials embossed onto the watch strap. The consumer landscape is changing. Consumers now more than ever are looking for unique and personal shopping experiences. In recent[…]

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Today I was excited to learn that I had been selected in the Hot 30 Under 30 2017 young entrepreneurs in Australia. It’s an amazing achievement both for myself & the team at Uncle Jack. We’ve grown tremendously since the idea was conceptualised in early 2014. Sitting at #17 on the list, it’s an honour to be the youngest[…]

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I don’t need to tell you what influencer marketing is. It’s huge. Back in 2014 when I launched Uncle Jack, influencer marketing was pretty revolutionary. Instagram as a platform enabled ‘normal’ people with an interesting story to gain a lot of followers in a short space of time. They were the perfect ambassadors for our[…]

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It’s a burning question that many entrepreneurs will want to know. They know they need to hire someone to continue to grow and expand their business, but they don’t know who or what. There are many varied scenarios & roles in which could you argue a case for. For example, an operations manager would reduce your[…]

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I’m currently writing a book about hype marketing. Hype marketing is essentially about creating a lot of interest in your business by having regular launches. I use hype marketing in my businesses and am now sharing my knowledge and experience through a new book. The writing experience of the new book has given me a[…]

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Well, in a sense. Today is the last day that my business will have a customer service person. Now? Customer Experience Manager (CXM). In 2016 customer service is almost redundant. If you think about customer service, it’s 100% reactive – you’re reacting to emails, phone calls, messages and any contact that a customer makes with[…]

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Pinch me, I must be dreaming. My company, Uncle Jack, recently collaborated with one of Australia’s most sought-after individuals, Megan Gale. We co-designed a range of unisex watches in support of men’s health. We are donating 10% of all sales to Movember, who do amazing work in promoting & supporting the health of men. As[…]

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