In the last couple of years I’ve been asked to speak at a number events including global conferences, business networks, universities and also my old high school. I’m fairly comfortable speaking in public, but I’m comfortable because I’m generally well-prepared. As an introvert, it would be very difficult for me to get up in front of a[…]
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Growth
Monday morning. The day before our big launch & stock hadn’t arrived yet from overseas. I was refreshing the tracking number every 20 minutes to check for movement. The shipment had arrived in Melbourne and was waiting to be delivered that day. Come 4pm, still nothing. The TNT customer service rep assured me at 4.18pm[…]
What I learnt from spending 3 days with like-minded entrepreneurs.
Creating a Lifestyle, Growth, Motivation, Start-Up May 27, 2017
Wow. What an experience that was. I was luckily enough to be invited up to Retail Global in the Gold Coast to speak about Uncle Jack and my topic of expertise, Hype Marketing. Retail Global is an international conference for retailers (predominantly online) where attendees come from all over Australia and the world to discuss[…]
Today I was excited to learn that I had been selected in the Hot 30 Under 30 2017 young entrepreneurs in Australia. It’s an amazing achievement both for myself & the team at Uncle Jack. We’ve grown tremendously since the idea was conceptualised in early 2014. Sitting at #17 on the list, it’s an honour to be the youngest[…]
How we launched a new product for pre-order and sold out in 24 hours
eCommerce, Growth, Marketing, Start-Up Mar 29, 2017
At Uncle Jack, we’re always designing, creating, brainstorming and launching new products. Two days ago we launched one of our new designs for pre-order and it sold out within 24 hours. We barely spent a single cent on advertising. The last 6 products we have launched have all been successful. But why? >>>>> […]
I was recently invited back to my high school to speak to the business students about Uncle Jack and what it looks like to turn your idea into a growing business. When I arrived I learnt that the students were doing their assignment on me and my presentation. They were certainly very attentive! As the presentation unraveled[…]
It’s a burning question that many entrepreneurs will want to know. They know they need to hire someone to continue to grow and expand their business, but they don’t know who or what. There are many varied scenarios & roles in which could you argue a case for. For example, an operations manager would reduce your[…]
For those who know me, I’m an incredibly ambitious & competitive character that’s always striving to be the best that I can be. I’ve been setting goals for as long as I can remember. It’s not until recently that I really understood why I should be setting goals. A lot of us set goals based on the[…]
Well, in a sense. Today is the last day that my business will have a customer service person. Now? Customer Experience Manager (CXM). In 2016 customer service is almost redundant. If you think about customer service, it’s 100% reactive – you’re reacting to emails, phone calls, messages and any contact that a customer makes with[…]
Pinch me, I must be dreaming. My company, Uncle Jack, recently collaborated with one of Australia’s most sought-after individuals, Megan Gale. We co-designed a range of unisex watches in support of men’s health. We are donating 10% of all sales to Movember, who do amazing work in promoting & supporting the health of men. As[…]